MSD

 

 

 

 

 

 

 

Key Account Manager, Animal Health

The Key Account Manager (KAM) is responsible for the strategic management of the key accounts and ensures an efficient allocation of the organizational resources. The KAM will develop mutually beneficial long-term partnerships with the key accounts. This role contributes to the sales growth and the market share. The KAM is a field-based position and will be in daily contact with the key accounts (KA).

What you should do

Strategic sales plan

• Cooperates in the development of the strategic and tactical plan in collaboration with sales management, marketing and technical 
• Identifies commercial opportunities through networking of the different stakeholders
• Develops and implements the key account and strategic plan in alignment with the strategic and tactical plan of the business unit and this based on the analysis of the customer needs
• Uses data from the CRM as well as other data and own experience to ensure an update of the customer’s information
• Ensure key account information are continuously updated in the CRM system

Key accounts Management

• Builds strong business relationship with key accounts, leading to satisfaction and loyalty
• Implements solutions for the customers based on their needs
• Daily contact with KA, KOL or other stakeholders from different area (e.g. Universities, breeding organizations or associations…)
• Strives for a win-win situation in alignment with the business goals
• Identifies key accounts, key influencers, and decision makers through a good analysis of the market
• Organizes round table meetings, workshops, presentations, and regional symposia in collaboration with the sales team, marketing, the technical manager

Internal collaboration

• Shares all information of key accounts with colleagues through the business units by using the CRM system and other tools and by making sure that the customer information is continuously updated in the CRM system
• Works closely together with other departments such as marketing, sales, and technical within the business unit as well as with other KAMs from other business units
• Uses effectively CRM and other tools, market research data as well as own targeting experience to develop territory action and call plans per target customer group and individual customer
• Ensures that all activities are in line with compliance and our Company’s code of conduct

How we see the ideal candidate

• Minimum of 5 years field sales experience preferably with Key Accounts in the Animal Health industry or related industry
• High level of diplomacy, negotiating skills but constructive assertiveness in dealing with internal and external stakeholders
• Demonstrated motivation and focus on achieving measurable, tangible result
• Competent use of MS-Office (Word, Excel, Power Point, Outlook) and in IT technology in general
• Excellent communication skills
• Good level of English language (must understand and express him/herself verbally and in written)
• Willingness to keep learning
• High degree of analytical and tactical thinking
• A team player, but also able to work autonomously in the field
• Ability to travel in the region

What we offer

• Exciting work in a great team, global projects, international environment
• Opportunity to learn and grow professionally within the company globally
• Hybrid working model, flexible role pattern (e.g., even 80% full-time is possible in justified cases)
• Pension and health insurance contributions
• Internal reward system plus referral programme
• 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution
• Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card, company car for personal use
• Vodafone, Raiffeisen Bank, Foodora, and Mall.cz discount programmes
• Up-to-date laptop and iPhone
• Parking in the garage, showers, refreshments, massage chairs, library, music corner
• Competitive salary, incentive pay, and many more

Ready to take up the challenge? 

• Apply via https://jobs.msd.com/gb/en/job/R286305/Key-Account-Manager-Animal-Health or write to lenka.kubicarova@msd.com!
• Know anybody who might be interested? Refer this job!
• Please note: This is a stand-in for parental leave – contract until March 31st, 2026; extension possible but not guaranteed.